Mr. Toyoda apologizes
This is actually pretty amazing .
I don’t remember anyone from Ford apologizing to the families of those 27 people killed and injured in the Pinto fires in the 70’s.
It took them 4 years (!) to recall the car.
I am not saying Ford is the Devil and Toyota is great.
It does seem that Toyota, even after trying to hide things for a while, is doing the right thing.
But it is also a sign of times, where companies cannot get away with what they used to in the past.
Everything is everywhere right away. We live in a time where “secret memos” are all over the internet.