Nissan doubles CVT warranty
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From 5 years to 10!
A pretty amazing coverage. Plus, they will pay for repairs already made.
Here is the official word:
“While Nissan is proud to offer this technology on many of our models, a small percentage of owners of early models equipped with CVTs have expressed concerns about the cost of repair of their transmissions after the warranty expires. We take these comments about the cost of vehicle ownership seriously. We strive to provide an exceptional ownership experience and are implementing a thorough Customer Satisfaction Program to address this topic.
First, to provide you with additional assurance regarding your overall cost of ownership we have doubled the warranty period for the Continuously Variable Transmission in your Nissan. The existing powertrain warranty coverage of 5 years/60,000 miles will be extended at no cost to you, for CVT repairs, replacements or related towing, to 10 years/120,000 miles, whichever comes first.
This extension is effective immediately and requires no action on your part. The remainder of your powertrain warranty coverage for components other than the transmission remains unchanged, at 5 years/60,000 miles, and your basic warranty coverage also remains unchanged. All other warranty terms, limitations and conditions otherwise apply. This extended transmission warranty is also fully transferable to future owners of your vehicle.
Second, Nissan will reimburse customers who have previously paid to repair or replace their CVT, if the repairs would have been covered within the new extended warranty period. Even if you no longer own your Nissan we will reimburse you for past CVT repairs that would have been covered under this extension of the warranty.
Further, in the unlikely event that your vehicle’s transmission should need repair beyond the extended warranty period we are working to decrease the cost of repair and have already reduced the Manufacturer’s Suggested Retail Price of a replacement CVT. In addition, we continuously strive to enhance our products, and have made ongoing improvements to our CVTs over the years.
Nissan is taking these actions to demonstrate our confidence in the CVT technology and to show our commitment to stand behind our products.”
At least it shows that the company does stand behind their products.
Many others just wouldn’t care…
in my experience, and i run 8 nissans in my current fleet, Nissan rocks when it comes to standing behind their product. It's more than "at least" , it's actually "at most". No one else backs transmissions for 10 years. It's a real good product in my opinion.
in my experience, and i run 8 nissans in my current fleet, Nissan rocks when it comes to standing behind their product. It's more than "at least" , it's actually "at most". No one else backs transmissions for 10 years. It's a real good product in my opinion.
Vince, it has NOTHING to do with a company standing behind their product.
It has to do with the ABNORMALLY HIGH FAILURE RATE with both NEW AND OLD CVTs and Nissan trying to create a positive PR spin on what is a growing problem. It is all PR fluff if you read it.
I repeat, this problem is widespread and doesn't ONLY affect their older CVTs.
They have finally publicly acknowledged the problem with their design, and instead of trying to cover it up and create a bigger issue, they chose to bring it to light and create a positive spin on something that is negative, no matter HOW you look at it.
It is all BS. Nissan, start with a quality design in the first place and don't half ass it like you do with all of your products.
Exactly the reason why I will never buy another Nissan.
Are they doing the same for ignition coils?
Nissan has the distinction of having both the most expensive (sometimes by a factor of 10) and least reliable ignition coils of the Japanese brands.
I know a few people who've paid thousands to replace Nissan V6 coils, sometimes just a few weeks out of warranty.
Let's hope that this is the beginning of a new Nissan that doesn't say FU to its customers.
To BS: At least they are not Toyota and are owning up to their problems.
PR Spin or not, they have righted a wrong by doing right by their customers. Has anyone ever heard of a 120,000 mile warranty? I sure haven't!
As a side effect, I'm sure they are attracting would be Toyota customers.
As supportive of Nissan as I am, I'm not interested in anything they sell right now and would rather do without a CVT transmission.
CVT's are virtually trouble free, that's why they can afford to offer such a warranty. why would they cover something that would fail. anyhoo, nissan coils are supplied by the same supplier toyota and honda use. as a matter of fact, many parts are shared, as in , they are purchased from same company. Oh ya, and the price is within $5 , in Nissan's favour. Soooooo, get the facts straight, buy a nissan , and enjoy the quality. Ignorant nissan bashing is childish and getting old, move over here comes a GTR. Hahahahah! Like toyota and/or honda can even dream about making such a leader.
toyota runs and hides from any and all issues. just last year, toyota execs in japan were investigated for hiding recall info. and just last week this great toyota company was chastised by the NHSTA for improperly handling the deadly floor mat defect. Nissan is standup, and build great products. My CVT has 85,000 glorious , trouble free miles on it ( Maxima). Love it!
"Nissan is standup, and build great products."
ahhh…are you also talking about VW? The DSG trans on VW having an free extended warranty. I heard many VW owner have 85000 glorious, trouble free miles on it.
Funny is that most people looking on most trouble-free Nissan or some others brands and ignore the few problematic ones; while focusing on few problematic VWs and ignore the most trouble-free ones.
"Nissan Trumps all! said…
CVT's are virtually trouble free, that's why they can afford to offer such a warranty. why would they cover something that would fail. anyhoo, nissan coils are supplied by the same supplier toyota and honda use. as a matter of fact, many parts are shared, as in , they are purchased from same company. Oh ya, and the price is within $5 , in Nissan's favour. Soooooo, get the facts straight, buy a nissan , and enjoy the quality. Ignorant nissan bashing is childish and getting old, move over here comes a GTR. Hahahahah! Like toyota and/or honda can even dream about making such a leader.
November 17, 2009 4:45 PM
act respectfully said…
toyota runs and hides from any and all issues. just last year, toyota execs in japan were investigated for hiding recall info. and just last week this great toyota company was chastised by the NHSTA for improperly handling the deadly floor mat defect. Nissan is standup, and build great products. My CVT has 85,000 glorious , trouble free miles on it ( Maxima). Love it!
November 17, 2009 4:49 PM"
This is all the same person.
What year is your Maxima??? My wifes (former) 2006 required a CVT replacement with 40,000 miles on the odo.
When it was in for the replacement I was talking to the service manager and HE said that they were having a lot of trouble with the transmissions. He showed me a whole stack of the reusable heavy duty containers that the units were shipped to the dealership in. There was also a Murano that was in for the same thing. If this weren't covered under warranty it would have cost me $6,000+ out of pocket.
The Maxima was my first, and last Nissan. It was also my first and last time listening to my wife when buying a car.
So to summarize, Nissan obviously has a serious issue with the CVT transmissions and they aren't doing this for anything but good press to cover up an obvious defect.
If you analyze all of the abouve comments except 5:57AM, you will find that they are all made from the same immature person.
"Anonymous said…
"Nissan is standup, and build great products."
ahhh…are you also talking about VW? The DSG trans on VW having an free extended warranty. I heard many VW owner have 85000 glorious, trouble free miles on it.
Funny is that most people looking on most trouble-free Nissan or some others brands and ignore the few problematic ones; while focusing on few problematic VWs and ignore the most trouble-free ones.
November 17, 2009 9:24 PM"
Nissan and Mitsubishi are two of the worst Japanese manufacturers.
Looking at JD Power or Consumer Reports will confirm that.
The Versa is NOT reliable, the Maxima isn't reliable, the Quest is a JOKE, the Titan is well below average, the Sentra isn't reliable.
This is a publicity stunt.
Forget them.
In April '09 I drove an Altima rental car w/ a slipping CVT tranny, and returned 20 minutes later to the rental lot to exchange it for a Camry.
Maybe that was a fluke, but that turned me off of Nissan's and the CVT tranny.
I drive rental cars frequently, and never experienced anything like that before, or since.
Actually you very confident ( you have to wonder why) and very ignorant person ( child). I am not the same person, and My Maxima is the same year as yours ( your imaginary one). To further that, my daughter drives a two year old versa (cvt) trouble free, and my neighbor has an Altima with get this, 125,000 miles, yes baby CVT as well. Trouble free. I don't know why you fabricate such non sense. There is no issue with any CVT driven Nissan with anyone I know. I am very certain that your story is "TRUE", most service managers I know spend their day bashing the company that feeds them. Grow up, you don't even have a car. When you get your License Kiddo, and if you are successful, we may allow you to drive a Nissan. Until then , go Play world of warcraft or whatever it is you do in your mommy's basement. Hahahaha!
This is great news, they must be very reliable in order for a company to do this. I don't own one ( acura tsx), but kudos to Nissan for being upstanding and confident.
I also don't belong to the mess of previous comments. Nissans are fine and are stepping up. Tell me, what manufacuter besides Hyundai haven't had a few major recalls this decade?
Having just bought my first Honda product…I have to say that Honda is distinctly consumer unfriendly and would likely not be as forthcoming as Nissan. I hope that they take notice Nissan's stance.
"act respectfully said…
Actually you very confident ( you have to wonder why) and very ignorant person ( child). I am not the same person, and My Maxima is the same year as yours ( your imaginary one). To further that, my daughter drives a two year old versa (cvt) trouble free, and my neighbor has an Altima with get this, 125,000 miles, yes baby CVT as well. Trouble free. I don't know why you fabricate such non sense. There is no issue with any CVT driven Nissan with anyone I know. I am very certain that your story is "TRUE", most service managers I know spend their day bashing the company that feeds them. Grow up, you don't even have a car. When you get your License Kiddo, and if you are successful, we may allow you to drive a Nissan. Until then , go Play world of warcraft or whatever it is you do in your mommy's basement. Hahahaha!
November 18, 2009 10:57 AM"
You are calling me a child but your punctuation, capitalization, sentence stucture, and grammar are that of a 10 year olds? You must be kidding, right???
My Maxima IS imaginary now since I dumped it immediately after the CVT replacement. I don't even have a car? Currently, I drive a 2008 MDX and I haven't had a single problem with it.
Have a nice day, kid.
November 18, 2009 10:57 AM
November 18, 2009 11:05 AM
November 18, 2009 1:05 PM
November 18, 2009 1:08 PM
These are ALL the same person. Pay attention to the wording and sentence structure.
All pro-Nissan but try to mask their fanboi intentions with saying they own another vehicle.
Completely transparent.
I am proud of Nissan and it's supporters. I reviewed the comments above and see very passionate Nissan Lovers. What's the issue ? Nissan has had a loyal following since they were Datsun. I picked Nissan over Toyota many years ago and love them. My toyotas were ok too, but when there were issues of any kind, the dealers and toyota motor corp.'s stance was that it was my fault. Nissan stands behind Nissan products….very refreshing!
that car rental story posted above by a toyota dealer doesn't hold water. Most rental companies in North America have switched from the Camry to the Altima for obvious reasons. The Altima is larger, better on fuel, better looking , delivers better acceleration and has a seamless CVT. Don't forget that Toyota's most expensive Camry, the Hybrid has a CVT.
November 19, 2009 7:12 AM
November 19, 2009 7:55 AM
Same person again.
I find it funny that this person doesn't realize that the reason why SOME fleet operators are getting more Nissans is because they offer an INSANE fleet rate.
It has NOTHING to do with more room (which it doesn't have), or because it is "better on fuel".
Looks are subjective and everything this person just said is ridiculous.
"He thinks we are stupid… said…"
I don't know about the other comments, but I can truthfully tell you that I'm not a part of the borg. I currently own a 2000 Dodge Intrepid. I am a graduate student that can't afford a car right now, heaven forbid I have an opinion. At least I contributed to the subject at hand instead of going on a a pointless attack toward posters on a car blog of all things. Don't quit your day job.
I'm proud that Nissan has taken the initiative to do better business. Many others need to heed their example. There's nothing wrong with supporting a brand without having ownership. Do you think every Corvette fan actually OWNS one?
That's true, all these people that are anti – Nissan, can't find a better answer than, "It's the same poster". Utterly childish!
I drive a nissan and an acura, I am not a previuos poster. Ok so far? I'm treading lightly as you folks really are a wiley bunch.
My Nissan has proven more reliable than the acura. My Nissan Maxima has a CVT. This is all true.
Stop being so ignorant and dis respectful. People can post what they feel, that's the whole point. To bash people has no point.
Nissan Doubles the CVT warranty, wow! In Canada, the warranty is now 10 years or 200,000km. Impressive. I have never owned a Nissan. I think I will check them out when the time comes. I can only afford a base model so I will do some research. Any suggestions? My uncle Jim has a Nissan Murano that he is always raving about. I will check with him as well.
me thinks you are stupid, true.
this comment string really is ridiculous.
all the people saying they love nissan really are the same person. it is so obvious.
Yeah, you are right it is the same person. I could care less about what these commets said because if Nissan's CVT's were not bad, they wouldn't need to extend the warranty. Honda and Toyota didn't. Also, Hondas are better than Nissans. A Civic was always at the top of its segment. The Sentra (I forgot about the Sentra until now) is easily forgotten. Heck the Forte is more noticed than the Sentra.
"Anonymous said…
Yeah, you are right it is the same person. I could care less about what these commets said because if Nissan's CVT's were not bad, they wouldn't need to extend the warranty. Honda and Toyota didn't. Also, Hondas are better than Nissans. A Civic was always at the top of its segment. The Sentra (I forgot about the Sentra until now) is easily forgotten. Heck the Forte is more noticed than the Sentra.
November 20, 2009 12:24 PM"
Completely agreed.
They wouldn't have to extend the warranty unless they had to.
The Sentra is junk.
dumb old vince, lost control of another one. you expect to be believable knocking Nissans?
I said this months ago that Nissan was having problems with their CVTs.
Remember me, Vince?
well all said and done, please judge the manufacturer by its actions not just words. it must be reliable otherwise no company would give a warranty that long (10 yeasr!!!)and suffers costs replacing unreliable CVT and continuing selling cars with such CVT. sometimes plain simple commonsense speaks the loudest.